Last Updated 16th July 2024

We use cookies to improve the quality of our site and service, and to try and make your browsing experience meaningful.

When you enter our site, our web server sends a cookie to your computer which allows us to recognise your computer but not specifically who is using it. By associating the identification numbers in the cookies with other customer information when for example you log in to the site, then we know that the cookie information relates to you.

By proceeding beyond this page you consent to our cookie settings and agree that you understand this Cookies Policy which explains how you can manage your cookie choices and preferences.

This cookies' policy explains:

Why do we use cookies?
Managing your cookies preferences

What are cookies?

Cookies are small pieces of information which are issued to your computer when you visit a website and which store and sometimes track information about your use of the site. A number of cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are only used where you ask us to remember your login details for when you next return to the site, and will last for a longer duration.

Why do we use cookies?

The cookies used on ThunderfamEats.com are explained below and based on the International Chamber of Commerce guide for cookie categories.

1. Strictly necessary cookies

Strictly necessary, cookies allow you to use essential features of our site, such as enabling you to order from merchants more easily.

The essential features of our site require strictly necessary cookies so that we can remember your postcode and what is in your shopping basket whilst you continue to order products from our site and/or navigate to different pages of the site during your browsing session. We are also able to identify you as being logged in to ThunderfamEats.com and to ensure that you are able to access the appropriate features on our site.

If you choose not to accept these cookies, you will be unable to use our site for ordering from merchants, only for browsing.

View the list of strictly necessary cookies

2. Performance cookies

Performance cookies collect information about how you use our site, so that we can improve the quality of our site and service.

Our performance cookies do not collect any information that could potentially identify you. All information collected is anonymous and is used by us to:

• provide statistics on how our site is used;
• monitor which website our users arrived from; and
• help us improve the site by measuring usage information and any errors which occur during our user's browsing experience.

View the list of performance cookies

3. Functionality cookies

Functionality cookies provide you with improved site functionality by allowing access to additional services or to enhance your future visits to our site.

Functionality cookies used on our site provide you with improved site functionality whilst you are browsing, for example, giving you access to our online help service with our live chat team if you require help and assistance with your takeaway order. These cookies may share information with partners to provide services on our site. The information shared is only to be used to provide the service, product or function and not for any other purpose.

4. Targeting & Sharing cookies

Targeting & sharing cookies offer you a customised browsing experience by providing you with interest based services both on this site and on some other websites too.

Cookies which customise your browsing experience on our site only collect information by reference to the IP address that you are using. Some of these customised browsing experiences may be linked to services provided by third parties, which provide these services for recognising that you have visited our site. This information is used to inform you of products and/or services which may be of interest to you, or for services provided by our third party partners.

These cookies may also link to social networks such as Facebook or Twitter to provide advertising agencies with information on your visit so that they can present you with adverts which may be of interest to you.

For more information about this type of interest based advertising, and about how to turn this feature off, please visit http://www.youronlinechoices.com/uk/your-ad-choices.

Managing your cookie preferences

Some of the cookies used by our site are served by us, and some are served by third parties who are delivering services on our behalf. Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser. Please note, however, that by blocking or deleting cookies used on our site, you may not be able to take full advantage of our site if you do so.

Our privacy policy can provide you with further details about how we use any personal information you give us, although not all information captured by using cookies will identify you.

We are continually striving to develop improved ways of managing your cookie preferences. As new technologies and solutions emerge, this cookies' policy may be updated to reflect any such advances in technology and preference management tools.

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